--- title: Privacy Policy date: 2026-10-06T01:13:17Z modified: 2026-10-06T06:20:50Z permalink: "https://taxesproservices.com/en/privacy/" type: page status: publish excerpt: "" wpid: 4689 language: - English post_translations: - pll_6ac44b2d6f7ce timestamp: 2026-10-06T06:20:50Z tags: - English - pll_6ac44b2d6f7ce --- Last updated: October 6, 2026. At TAXESPRO we treat your information with the same care we give your taxes. This policy explains what data we collect on this website and when providing our services, what we use it for and what choices you have. ## Who we are Your data is controlled by Taxespro LLC (TAXESPRO Income Tax & Pro Services), 1116 West Parker Rd, Suite 380B, Plano, TX 75075. Email: . Phone: [(817) 542-9238](tel:+18175429238). ## What information we collect **Information you give us** when you message us, book an appointment, subscribe to the newsletter or become a client: - Contact details: name, email and phone number. - The details of your appointment: service, type, date and time. - What you tell us in your messages, including on WhatsApp. - If you are a client, the information and documents needed to provide the service: for example, income, expenses, tax identification numbers (SSN, ITIN or EIN), identity documents and information about your dependents. **Information collected automatically** when you visit the website: IP address, browser and device type, and the pages you visit, through cookies and analytics tools. ## How we use it - To provide the services you hire us for and to prepare and file your returns and applications. - To answer your questions and manage your appointments, including reminders. - To send you the newsletter, only if you subscribe. You can unsubscribe at any time. - To meet our legal and tax obligations. - To keep the website secure and improve it. ## Your tax return information As tax return preparers, federal law (Section 7216 of the Internal Revenue Code) limits how we use and disclose your tax return information: we do not use or share it for any purpose other than preparing and filing your return without your written consent, except where the law allows. In addition, as a tax services business, we follow the federal rules that protect clients’ financial information (the Gramm-Leach-Bliley Act). ## Who we share it with **We do not sell your information.** We only share it when necessary: - With the providers that help us deliver the service, who may only use it for that purpose: website hosting and security, email and document storage (Google Workspace), tax software, calendar and client management, and newsletter delivery. - With Anthropic, the artificial intelligence provider behind the website’s virtual assistant, which receives what you type in the chat so it can answer you (explained below). - With tax authorities, such as the IRS or the State of Texas, when needed to provide the service (for example, when filing your return or your ITIN application). - When required by law or a court order. ## The website’s virtual assistant The chat on this website runs on Claude, an artificial intelligence model by Anthropic. What you type in the chat is sent to Anthropic to generate the answer, and Anthropic handles it under its terms for business customers. We do not store the conversations: if you book an appointment through the chat, we only keep the appointment details, just as if you had used the booking form. - The assistant gives general information, not personalized advice, and it can make mistakes. For your specific situation, book an appointment. - Do not type Social Security or ITIN numbers, bank details, passwords or other sensitive information in the chat. - If you would rather talk to a person, call or message us on WhatsApp at [(817) 542-9238](tel:+18175429238). ## Cookies The website uses cookies that are necessary for it to work and, if enabled, analytics cookies (such as Google Analytics) to understand how the site is used, as well as cookies from embedded services such as the Google reviews widget. You can block or delete cookies in your browser settings; some parts of the site may not work properly without them. ## How we protect it We apply reasonable security measures: an encrypted connection (HTTPS) on the website, Google Workspace for email and documents, which stores and transmits data encrypted, our tax software’s secure portal and strict access controls. No system is completely secure, but we review these measures continuously. ## How long we keep it For as long as needed to provide the service and to meet our legal obligations, such as keeping tax records. After that, we delete or anonymize it securely. ## Your choices - You can ask us to access, correct or delete your data, except what we must keep by law. - You can unsubscribe from the newsletter at any time with the link in every email. - For any request, email us at . ## Children This website is not directed to children under 13 and we do not knowingly collect their data through it. Information about your dependents that you give us as a client receives the same protection as yours. ## Links to other websites The website links to third-party sites, such as the IRS, WhatsApp or social networks, which have their own privacy policies. We recommend reading them. ## Changes to this policy If we change this policy, we will post the new version here with its update date. ## Contact Taxespro LLC (TAXESPRO Income Tax & Pro Services), 1116 West Parker Rd, Suite 380B, Plano, TX 75075. Email: . Phone: [(817) 542-9238](tel:+18175429238).